Digital Tribe Customer Journey Expert

We are looking for a Digital Tribe Customer Journey Expert for our client which is one of successful company in banking sector.

Qualifications
• Bachelor’s degree (preferably from, Industrial Engineering Economics, Business Administration)
• +4 year of experience in product development in technology-driven companies, fin-techs, banks, telco, etc.
• Good at communication and coordination, team-work, analytical thinking, highly motivated, multi- task and result and detail oriented personality
• Strong quantitative, analytical, and problem solving
• Coordinates multiple initiatives simultaneously in ever-changing environment
• A learner mindset with willingness to try new approaches, innovate, and improve
• Open-minded with perfect knowledge of new technologies
• Good command of MS office programs
• Good command of written and verbal English and Turkish

Job Description
• Drive cross-functional digital projects working directly with designers, developers to conceptualize, build, test and realize products
• Identify and analyze needs for new digital products and processes
• Follow key emerging digital technologies, channels, trends and best practices and use cases
• Understand customer expectations and translate customer needs into digital products and solutions
• Improve existing digital products and processes
• Communicate and coordinate projects with related business lines and IT teams